OUR QUALITY STANDARD
Smarter is a leading technology company in the mobile phone industry. Our success is mainly due to our high-quality products, and our commitment to always provide the best service to our customers.
Buying a refurbished device can be a frustrating process. So, at Smarter we are committed to bring you the transparency you need so you can purchase with peace of mind.
To do this, we have developed our own application that tests 27 key features of each device. To guarantee a fully-secure purchase, all our products have a 6-month warranty.
However, because it is refurbished, your device is unique! And as your satisfaction is our priority we want to inform you that if it does not meet 100% of your expectations you have the opportunity to replace it for free within 30 days.
To do this, simply contact our customer service who will exchange or refund your phone immediately.
We have developed our own application that can test 27 key features of each device (Wi-Fi, Battery, Gyroscope, Vibrator etc ...) to guarantee you a fully functional product.
Our grades correspond to the state of external appearance of our products
Premium - no signs of wear
Medium - trace of wear, minor scratches
Basic - trace of wear, visible scratches
Eco - visible wear, deep scratches
Our products are carefully packaged before being shipped. Our packaging protects your product until receiving. All products are sold with their compatible accessories and their respective instructions.
To guarantee you a completely secure purchase, all our products have a 6-month warranty. We pre-install in each products our application 'Warranty' which allows you to return your product in case of issues.